Covid-19

In light of the latest advice issued by the government on Friday 20th  March, our Managing Director Julia Gibbons  has issued the following statement:

"The health, safety and wellbeing of our employees and clients is of paramount importance. We have been continuing to monitor the situation regarding Covid-19, and following government advice, we have advised all members of staff, where possible, to work from home with immediate effect.

"Business will continue as usual despite these latest developments, team members have all the necessary technology to enable agile and secure working, meaning they are still able to engage with and service clients from home as they would in the office. We have invested in our technology and processes over many years and work fully electronically so the teams can access all documents and files.

"We will continue to monitor the situation and are regularly updating employees with the latest government advice and guidance.

Our two offices in Staveley, Chesterfield & Kiveton Park, Sheffield are closed, therefore if you have an enquiry or a matter that you would like Buchanan & Co to help you with, please do not hesitate to contact us on 01246 471900 or email us at info@buchananco.co.uk

Accounts

In the event that we have staffing difficulties, we will be maintaining an email contact facility during normal office hours.

Conveyancing

It is our aim to continue to provide this service so to least affect the smooth flow of your property transaction. We do ask you to remember that we are only part of the process and cannot legislate for other professionals involved in the process. In the event that this department has staffing difficulties, we will be maintaining an email contact facility during normal office hours.

Appointments

As our offices are closed we are maintaining them using either telephone and virtual appointments (e.g. Skype, Facetime). As we are in full swing with the March Free Will campaign, it is our plan to remain open to service the demand, to continue to provide a prompt and efficient service. 

Post/Documents

Any mail sent to our Staveley office is being redirected therefore we will be able to receive this as normal but be aware it may take longer to reach us. Our Kiveton Park office has a letterbox which can still be used and documents will be collected from there.

We hope by putting the above in place we are helping to contain the virus as well as continuing to run the business with minimal disruption. 

If you have any concerns about our policies or procedures then please do let us know, as we are happy to call you to discuss,

Thank you for your understanding in these difficult times.