Alternative Dispute Resolution
Alternative dispute resolution (ADR) refers to ways of resolving disputes between consumers and traders that don’t involve going to court. The government wants to encourage the development of ADR. Better ADR and easier access to it should also be good for all businesses committed to giving their customers the best possible service.
Common forms of ADR are:
- Mediation, where an independent third party helps the disputing parties to come to a mutually acceptable outcome
- Arbitration, where an independent third party considers the facts and takes a decision that’s often binding on one or both parties
- Should you require legal help with your case, please contact us to arrange a meeting with our specialist solicitor in this type matter.
Should you require legal help with your case, please contact us to arrange a meeting with our specialist solicitor in this type matter.